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Montandon Ltd
Support & Maintenance

Insurance for your
online business.

Websites break. Plugins get hacked. Servers crash. Our care plans keep your site secure, fast, and online—so you can focus on your business.

The Risk

The "Set and Forget" myth.

Modern websites are complex software applications. If you don't update them, they become vulnerabilities.

Hacked sites are expensive

The average cost to clean a hacked WordPress site is £2,000+, not including the lost revenue from downtime and reputation damage.

What we handle for you

Daily Security Scans

We check for malware and vulnerabilities every single day.

Off-Site Backups

We store copies of your site on a separate server. If you break it, we fix it instantly.

Plugin Updates

We safely update your software every week, testing for compatibility issues manually.

Priority Support

Need a text change? Need a new user added? Just email us. Done.

Safety

We check before we click.

Other agencies just click "Update All" and hope for the best. That's how contact forms stop working.

We use Visual Regression Testing. We take a screenshot of your site, apply the update, take another screenshot, and compare pixels. If anything moved by even 1 pixel, we roll back instantly.

  • Pre-Update Snapshot
  • Safe Update Applied
  • Human Verification
Before
After
Diff Warning
> Scanning...
> Update 'WooCommerce' to v8.1...
> Comparing Snapshots...
> Match: 100% ✅ Safe to push.

Simple, transparent options.

Choose the level of support that fits your business stage.

Essentials

£375/ month
Includes 5 hours support time
For owner-led businesses that need calm, reliable help with the basics.
WhatsApp support (requests and updates)
Standard response targets
Website tweaks and small fixes
Email, domains and hosting coordination
Device and access help
Light documentation

Support Plus

£700/ month
Includes 10 hours support time
For teams that need faster turnaround and ongoing improvements.
Everything in Essentials
More proactive improvements
Monthly system tidy-up time
CRM housekeeping
Light automation support
Priority handling for urgent issues (acknowledged within 1 working day)

Partner

£1,200/ month
Includes 20 hours support time
For businesses that want a hands-on tech partner driving the system.
Everything in Support Plus
Quarterly planning and priorities
Deeper CRM and automation support
Team training sessions
Highest-priority handling for urgent issues (acknowledged within 1 working day)

Add-ons and rules

  • Minimum term: 2 months.
  • Roll-over: up to 50% of unused hours roll into the next month (cap applies).
  • Extra hours: £75/hour (Essentials), £70/hour (Support Plus), £60/hour (Partner).
  • Bigger builds: landing pages and small tweaks are included. New websites, major redesigns, and big migrations are quoted separately.
Why Us?

Compare your options.

Cheap Hosting
General IT Support
Montandon Care Plan
WordPress Specific
Visual Regression Tests
Hacked Site Fixes
Extra Cost (£££)
Extra Cost
Included (Free)
Plugin Licensing ($1000+)
Included
Performance Tweaks
Report
None
Monthly
Weekly

Sleep better at night.

Join 50+ other businesses who trust us to keep their digital storefronts open for business.

Frequently Asked Questions

Yes. Our plans are month-to-month. We don't believe in locking you in. If we aren't delivering value, you should leave.

We fix it for free. That's our promise. We will clean the malware and restore the site at no extra cost to you.

No, it resets each month. This encourages you to make regular small improvements to your site, rather than letting issues pile up.

Usually, yes. We will need to do a Site Audit first to ensure the code is maintainable. If it is, we can bring it onto a care plan.

We hold agency licences for Elementor Pro, ACF Pro, Gravity Forms, and WP Rocket. As long as you are on our plan, you get these for free (saving you ~£500/year).

Want us to keep you running?

Most systems fail after launch because nobody owns them. Our Tech Partner retainer keeps everything stable and improving.