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Montandon Ltd
Knowledge Management

The Corporate
Brain.

Stop answering the same questions every day. We build a searchable, video-first knowledge base so your team can train themselves.

The Drain

"How do I do X again?"

Your business knowledge is trapped in the heads of your best employees ("Tribal Knowledge"). When they are on holiday, or worse, if they quit, that knowledge walks out the door.

Senior staff burn expensive hours retraining every new hire on basic tasks like "How to raise an invoice" or "How to update the website".

Our System

Video First

People don't read 50-page PDFs. They watch 2-minute Loom videos. We record everything.

Live & Searchable

A central Wiki (Notion/SharePoint) where staff can type 'Invoice' and find the process instantly.

Living Documents

We give ownership to the team, so the documentation evolves as the process changes.

Capture

Recording the process as it happens (Screen recording).

Document

Turning the video into bullet points and checklists.

Distribute

Putting it where the team actually looks (Wiki/Intranet).

Systematisation

Building the Second Brain.

A business is a collection of systems. If those systems aren't written down, you don't own a business; you own a job.

We shadow your team, interview them, and extract their process. We then structure it into a "Playbook" that allows any junior employee to replicate the results of a senior pro.

Stack

Knowledge Tools.

Where we store the gold.

Loom

The engine of documentation. Instant screen recording that is 10x faster than typing emails.

Notion

The modern intranet. Beautiful, hierarchical pages that your team will actually enjoy using.

SharePoint

For M365 users. We turn the clunky default SharePoint into a sleek, navigable hub.

Scale

Tribal vs Systematised.

Tribal Knowledge
Systematised Ops
Storage
Inside Dave's head
Central Wiki
Training
Shadowing for weeks
Self-service Academy
Updates
Phone game / Rumours
Version Controlled Docs
Delegation
Impossible (Micromanagement)
Easy (Follow the checklist)
Bus Factor
High Risk
Zero Risk
Asset

Your Operations Manual.

Turn your business into a franchise-ready operation, even if you never plan to franchise.

Document My Business
Process Extraction
Loom Library
Notion/Wiki Setup
Training Academy
SOP Templates
Intranet Design

Frequently Asked Questions

We do the heavy lifting. We interview your experts, record the calls, and turn them into documentation. You just review it.

We implement a 'Wiki Gardener' role (someone on your team) or we can maintain it for you on a quarterly retainer.

No. We document sales scripts, HR policies, warehouse packing guides—anything that happens more than once.